Customer Analysis

Business, Legal & Accounting Glossary

Definition: Customer Analysis


Customer Analysis


Full Definition of Customer Analysis


The process of identifying and evaluating the distinguishing characteristics of a base of customers in order better understand their needs, purchasing behavior, value orientation and motivations for purposes of segmentation and target marketing. Customer data is continuously gathered through transaction data, customer feedback, focus groups, and product testing.


Cite Term


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Page URL
https://payrollheaven.com/define/customer-analysis/
Modern Language Association (MLA):
Customer Analysis. PayrollHeaven.com. Payroll & Accounting Heaven Ltd.
November 08, 2024 https://payrollheaven.com/define/customer-analysis/.
Chicago Manual of Style (CMS):
Customer Analysis. PayrollHeaven.com. Payroll & Accounting Heaven Ltd.
https://payrollheaven.com/define/customer-analysis/ (accessed: November 08, 2024).
American Psychological Association (APA):
Customer Analysis. PayrollHeaven.com. Retrieved November 08, 2024
, from PayrollHeaven.com website: https://payrollheaven.com/define/customer-analysis/

Definition Sources


Definitions for Customer Analysis are sourced/syndicated and enhanced from:

  • A Dictionary of Economics (Oxford Quick Reference)
  • Oxford Dictionary Of Accounting
  • Oxford Dictionary Of Business & Management

This glossary post was last updated: 20th November, 2021 | 0 Views.